FAQ

Tell me about this place…

Maximal started in 2004 selling testpipes and solid engine mounts for 3S’s (3000GTs and Stealths).  Over the years new products were developed and we added additional performance product lines for 3S’s and other platforms. In it’s current iteration Maximal focuses on the 3000GT/Stealth and FRS/BRZ platforms while also excluding general items such as fluids, tools, and safety equipment.

How long does it take to get my stuff?

In stock items typically ship within a business day via the most efficient carrier for that order.  We currently only offer standard shipping on the site but if you’re in a hurry reach out to us and we can talk about expedited shipping. Some items are drop shipped from the manufacturer or supplier so shipping time may vary.
Shipping to US based locations is included in all prices.

What if I don’t live in the USA?

We have a flat rate international option to keep it simple that covers most orders but not all.  We reserve the right to ask for more cash in order to get an item to you, specifically the larger items where shipping can be as much as the item itself.  If you want to be sure ask before you buy.  If you don’t want to pay the additional shipping we’ll get you a refund ASAP.

Do I have to pay sales tax?

If you’re in NY, yes.  If you’re not then no.

Can I return something I bought?

Sure, but only if it hasn’t been installed and is in like new condition. Basically if you wouldn’t be happy with getting the part in it’s returned condition as you would have originally we can’t take it back.  Refunds will be issued within 2-3 days of receiving it for the full price paid minus actual shipping costs.

I used to buy X product from Y manufacturer (not Maximal) from you. Can I still get it?

We’re currently only offering our own products so that’s a no.  We do operation an Amazon store-front that does all the logistics for us so we aren’t tied up shipping parts for pennies on the dollar.  Check it out and it might have what you want: Maximal on Amazon

You got one of those Facebook things?

Yep, http://fb.com/maximalperformance.  To be honest we’re a bit slow at answering questions on there so your best bet of a quick response is e-mail.

You didn’t answer my question, how do I get in touch with someone?

You can e-mail us directly at terry@maximalperformance.com. Give us a day or two to get back to you.  We don’t have a phone number as it’s hard to balance life, getting parts made/out the door, and answering the phone.  It’s the 201X’s anyways, who calls anymore?